To support excellent customer service and the growth of their digital product suite The Institute of Leadership & Management are seeking a super organised Junior Digital Project Manager to join their growing team…..
As their suite of member benefits and market-leading products for both individual professionals and organisations increases, the Institute is expanding its digital team and have identified an opportunity to engage a Junior Digital Project Manager who is keen to develop their career, to support their customer service teams and key stakeholders in the delivery of new technical solutions.
This role will play a vital role in the delivery of new technology by creating project documentation to support the delivery of projects aimed at driving customer satisfaction and quality levels from beginning to going live. You will develop your project management skills, delivering digital projects, resolving technical obstacles, including platform integrations and performance enhancements.
Want to extend your role beyond pure project management? Then this is the role for you! In addition to working to ensure that processes run smoothly, efficiently and on time, you’ll be investigating system errors and technical issues and co-ordinating with relevant suppliers and teams to effect resolution. Working with a range of internal and external teams, including technical suppliers, you’ll be responsible for introducing future-proofing processes and recommending improvements and fixes.
The Instittue is looking for a business savvy and highly organised individual with great communicaton skills, who has an inquisitive outlook and is willing to share new ideas and enjoy what they do! Their ideal candidate will thrive on seeing things through to completion and achieving solutions that internal and external customers will value.
This is not a technical role but does involve managing relationships and digital projects across a range of technical and digital-first partners, to help deliver new and develop and support existing products and systems.
Familiarity with UI/UX principles and experience of working with CRM, CMS, digital learning platforms, digital web technology, mobile apps, progressive Web Apps (PWA) and Microsoft Dynamics is desirable. A Degree (or equivalent) in computer science or related technical/technology-related experience is desirable and having an understanding of Agile methodologies advantageous.
To apply please send your CV with a covering letter explaining why you are interested in this role, how you feel you can make an impact, together with details of your current remuneration package to: Jannine@nullb2phr.co.uk
Applicants should hold a full UK/EU drivers’ license.
No agencies.
