We have had the pleasure of working with Jannine from B2P (Breakthrough 2 Performance) on a permanent consultancy basis for the past two years as we develop our Human Resource platforms to align with our business after a significant growth spurt. Jannine has been a trusted partner, bringing valuable expertise and a tailored approach to every aspect of our HR needs.   As part of her remit Jannine is also acting as a coach / mentor to our existing HR staff. She has a commonsense, pragmatic and commercial approach to  HR challenges which is quite refreshing in today’s world     From employee relations and recruitment to policy development and organisational strategy, she has provided thoughtful, practical solutions that have truly made a difference to our business. Her ability to understand our company culture and align HR initiatives with our business goals has been particularly impressive.   Throughout our collaboration, Jannine has been professional, reliable, and incredibly efficient. Her work has had a significant positive impact on our operations, and our staff and our business continue to benefit from her guidance and support.   We highly recommend Jannine to any business looking for expert HR consultancy. She has consistently exceeded our expectations, and we look forward to continuing our work together.

Jannine is a wise and experienced HR leader who provides pragmatic advice. Her support of the DMA has been extremely helpful, enabling us to resolve some complex challenges with common sense and urgency. She is an asset to our organisation and leadership team.

Jannine was a most excellent addition to the management support team. Friendly, knowledgeable and efficient, she helped us navigate through the minefield that is HR and employment law and her user-friendly approach means I have no hesitation recommending her to any other businesses that need additional HR expertise. A really good find who I would work with again and again.

HR can sometimes be a minefield of legislation and risk. Having Jannine at the end of an email/phone call helps us mitigate any risk swiftly. It can be the simplest of tasks, which requires a single decision like rewriting our staff handbook, to the more complicated projects. The service we receive is always professional, accurate and cost effective. Jannine is able to understand our business needs with regards to our personnel responsibilities and company ethos and she gives us clear, concise advice.

We were first introduced to Jannine and B2P in 2015 when we were looking for support to introduce a new organisational structure to support our commercial growth plans and protect niche skills through succession planning.  Jannine’s recommended design resulted in organically creating a new Team Leader structure which supported our desire to enrich jobs and a Graduate programme to develop skills for the future, which in-turn freed up my time to allow me to focus on our strategic growth plans.   Jannine further supported the new Team Leaders by delivering a tailored Management and Leadership Workshop and introducing an appraisal process, again supported by management Workshops.  Jannine also worked with us on setting up contracts and an employer handbook.   The service was very professional and Jannine has good attention to detail.

After 20 years of working full-time, I reduced my working hours following a short period of maternity leave.  On returning to full-time work, I found it difficult to concentrate and my productivity fell by around 50%.  I went to Jannine for coaching.  After just three sessions, my concentration came back and my work rate soared until it was back to normal

We have worked with Jannine Smart of B2PHR since 2017 and have found her help and advice to be very sound.  She has helped with a number of sensitive HR issues, which have been resolved in a speedy and efficient manner.  Happy to recommend B2PHR.